Florence & Pisa Day Trip - Reviews

Rating of the activity

7.20 / 10

7.1851851851852 108 reviews | 2,208 travellers

8 photos of travellers

Customer scoring

Type of traveler

Travelling alone (17)

Couple (37)

Group of friends (15)

With small children (11)

With older children (15)

Opinions of real clients who booked our products.

See only reviews with text

09 / Apr / 2023

Lucila Damian

Cdmx, Micronesia

Pasas demasiado tiempo en el camión comparado con el tiempo de excursión en cada lugar Y una vez que bajas no hay explicación de nada y te dejan investigar por tu propia cuenta Fue una gran decepción

You spend too much time in the truck compared to the tour time at each place And once you get off there is no explanation of anything and they leave you to investigate on your own It was a huge disappointment

En la descripción web de la actividad especificamos que las visitas por las dos ciudades se hacen por libre. Sentimos que no hayas podido ver antes esta información. Translate this opinion into English.

In the web description of the activity we specify that the visits to the two cities are made for free. We are sorry that you were not able to see this information sooner. Opinion translated. Show original.

I travelled with small children

09 / Apr / 2023

Jose Luis Acevedo Chavez

Montreal, Canada

I travelled with my partner

09 / Apr / 2023

Anonymous

I travelled by myself

08 / Apr / 2023

Angel Aguirre Zugazagoitia

Spain

El guia no explico casi nada, al atención buena, pero explicaciones escasas, una pena con el sitio tan bonito no dejo alli y sin más.

The guide did not explain almost anything, good attention, but few explanations, a pity with such a beautiful place I did not leave it there and without more.

En esta actividad no se incluyen los servicios de guía, sino de un acompañante que habla español y que puede aportar alguna información de interés durante la visita. Sentimos que la experiencia no haya sido de tu agrado. Translate this opinion into English.

This activity does not include guide services, but a Spanish-speaking companion who can provide some information of interest during the visit. We are sorry that the experience was not to your liking. Opinion translated. Show original.

I travelled with small children

07 / Apr / 2023

Anonymous

07 / Apr / 2023

Anonymous

Spain

Un viaje muy aprovechado. Translate this opinion into English.

A very useful trip. Opinion translated. Show original.

I travelled with teenagers

06 / Apr / 2023

Jose

Leon, Spain

Buenas. Para hacerlo nos parece excesivo el precio para el tour que hemos realizado.Un saludo.

Hello good. To do so, the price seems excessive for the tour we have done. Greetings.

Sentimos que el servicio ofertado no resultase de tu gusto. Aun así, podemos confirmar que se desarrolló como de costumbre. Agradecemos y tomamos nota de los comentarios con intención de mejorar. Translate this opinion into English.

We are sorry that the service offered was not to your liking. Even so, we can confirm that it developed as usual. We appreciate and take note of comments with the intention of improving. Opinion translated. Show original.

I travelled with friends

02 / Apr / 2023

Andre Borges

Peniche, Portugal

I travelled by myself

01 / Apr / 2023

Erandi Margarita Flores Puebla

Mexico

I travelled with small children

29 / Mar / 2023

Evelyn Priscila

Costa Rica

El guía Eugenio super amable y conocedor. El bus pudo ser más cómodo pues los asientos eran pequeños, el tiempo en Piza es muy poco si se desea ingresar al menos a un monumento. Florencia estuvo bien, excelente la recomendación de comer en el mercado. Translate this opinion into English.

The guide Eugenio super friendly and knowledgeable. The bus could have been more comfortable because the seats were small, the time in Piza is very short if you want to enter at least one monument. Florence was good, the recommendation to eat in the market was excellent. Opinion translated. Show original.

I travelled with my partner

25 / Mar / 2023

Nadia Raquel

Belo Horizonte, Brazil

A cidade é linda demais, o guia muito atencioso. Pena que passamos muito tempo em viagem terrestre para as duas cidades e o tempo é curto para ficar mais, mas por outro lado vamos vendo a paisagem que vale a pena. Recomendo!

I travelled by myself

25 / Mar / 2023

David Rivera

Almeria, Spain

Viaje muy largo, autobus viejo e incomodo. Muy poco tiempo en pizza y florencia sin tiempo para entrar. Los horarios de llegada coinciden con el cierre de la basilica de pissa con lo cual es imposible visitarla a pesar de q es gratuito. No hay tiempo de subir a la torre. En fin muchas horas invertidas en autobus y muy poco tiempo de visita. Hemos viajado siempre con civitatis y nos habia ido muy bien pero esta vez fue muy regular. Ademas los guias tenian eñ logo de otra empresa subcontratada

Very long trip, old and uncomfortable bus. Very little time in pizza and Florence with no time to go inside. The arrival times coincide with the closure of the Basilica of Pissa, which makes it impossible to visit it despite the fact that it is free. There is no time to climb the tower. In short, many hours invested in the bus and very little time to visit. We have always traveled with civitatis and it had gone very well for us but this time it was very regular. In addition, the guides had the logo of another subcontracted company

Civitatis no trabaja con subcontratas, sino que distribuye actividades que, posteriormente operan distintas empresas locales. Los datos completos de la de tu excursión aparecen indicados en nuestra página web. En cuanto al servicio, hemos confirmado que se realizó dentro del tiempo preestablecido, visitando todos los lugares ofertados. Aun así, sentimos de veras si no estuvo a la altura de lo que esperabas. Translate this opinion into English.

Civitatis does not work with subcontractors, but distributes activities that are subsequently operated by different local companies. The complete details of your excursion are indicated on our website. Regarding the service, we have confirmed that it was carried out within the pre-established time, visiting all the places offered. Still, we're truly sorry if it didn't live up to what you expected. Opinion translated. Show original.

I travelled with my partner

25 / Mar / 2023

Carmen Sosa

Venezuela

La experiencia podria mejorar si la distancia desde donde parquean los autobuses hasta el sitio de encuentro fuera menor, entre lo que caminamos en Pisa y Firenza para llegar al sitio de encuentro suma mas de una hora que se podria provechar para estar mas tiempo en conocer Firenza por ejemplo, por lo demas el Guia principal fue muy atento y nos trato muy bien.

The experience could be improved if the distance from where the buses park to the meeting place was less, between what we walked in Pisa and Firenza to get to the meeting place it adds up to more than an hour that could be used to spend more time getting to know Firenza for example, for the rest the main Guide was very attentive and treated us very well.

Los autobuses tienen que aparcar en las zonas designadas a tal efecto por las autoridades locales. Sentimos que esto no te haya gustado. Nos alegramos de que hayas disfrutado el resto del tour. Translate this opinion into English.

Buses have to park in areas designated for this purpose by local authorities. We are sorry that you did not like this. We are glad that you enjoyed the rest of the tour. Opinion translated. Show original.

08 / Mar / 2023

Anonymous

Spain

I travelled with friends

01 / Mar / 2023

Daniel

La Línea De La Concepción, Spain

La actividad comezó 45’ más tarde de lo previsto por “ 2 accidentes que hubo” mientras esperábamos el transporte y volvimos a la hora prevista. En Florencia nos faltó tiempo debido a que el conductor no cambiaba la hora de regreso pese a su retraso en la salida

The activity began 45' later than expected due to "2 accidents that occurred" while we were waiting for transportation and we returned at the scheduled time. In Florence we lacked time because the driver did not change the return time despite his delay in departure

Sentimos que la experiencia no haya estado a la altura de lo esperado. El proveedor se esfuerza por ofrecer el mejor servicio posible. Trasladamos tu comentario al equipo local para que lo tenga en cuenta de cara a mejorar esta actividad. Translate this opinion into English.

We are sorry that the experience was not up to expectations. The provider strives to offer the best possible service. We will forward your comment to the local team so that they take it into account in order to improve this activity. Opinion translated. Show original.

I travelled with small children

15 / Feb / 2023

Antonio Francisco

Málaga, Spain

Son muchas horas de excursión de las cuales tan solo aprovechas 3 horas escasas para poder visitar los dos sitios a los que vas (50 minutos Pisa y 2:30 horas Florencia). Por el contrario, pasas más de 11 horas en un autobús, por lo que la excursión en si es escasa y muy cara para lo que realmente es.

There are many hours of excursion of which you only take advantage of 3 scarce hours to be able to visit the two places you go to (50 minutes Pisa and 2:30 hours Florence). On the contrary, you spend more than 11 hours on a bus, so the excursion itself is scarce and very expensive for what it really is.

Esta actividad cuenta con unos desplazamientos que pueden sufrir demoras derivadas de la organización de los participantes, de la distancia recorrida, o del estado del tráfico. Sentimos las molestias, y que la actividad no haya sido como esperabas. Translate this opinion into English.

This activity has some displacements that may suffer delays derived from the organization of the participants, the distance traveled, or the state of traffic. We are sorry for the inconvenience, and that the activity has not been as you expected. Opinion translated. Show original.

I travelled with my partner

11 / Feb / 2023

Anonymous

Marietta, The United States

I travelled with my partner

08 / Feb / 2023

Jesus Lopez Garcia

Alicante, Spain

Mucho tiempo en carretera y luego poco tiempo en paradas el autobús demasiado lejos nos dejaban y luego nos hacían andar mas

A lot of time on the road and then a short time at stops, the bus was too far away, they left us and then they made us walk more

Para recorrer todos los lugares ofertados en el tiempo estipulado, es necesario pasar gran parte de la excursión a bordo del autobús. Sentimos las molestias que esto pueda ocasionar. Translate this opinion into English.

To visit all the places offered in the stipulated time, it is necessary to spend a large part of the excursion on board the bus. We are sorry for the inconvenience this may cause. Opinion translated. Show original.

I travelled with my partner

01 / Feb / 2023

Vanderlei Biolchi

Brazil

I travelled by myself

01 / Feb / 2023

Enrique Guimerá Tur

Castellón De La Plana, Spain

La excursión está bien, el guía muy majo. Pero en el bus una hora y media de aire frío por la mañana. Y en Florencia sólo estuvimos 2 horas... Translate this opinion into English.

The excursion is fine, the guide very nice. But on the bus an hour and a half of cold air in the morning. And in Florence we were only 2 hours... Opinion translated. Show original.

I travelled with my partner

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