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Transfers in Rome

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

Type of traveler

Person traveling alone (643)

Couple (2147)

Group of friends (1923)

Family with small children (1206)

Family with adolescent children (2019)

Vehicle type

private (22563)

shared (1357)

See only reviews with text

11 / 27 / 2022

Anonymous

United States Minor Outlying Islands

On time and safely transfer to FCO with plenty of time for check-in. Thanks!

I travelled with teenagers

11 / 20 / 2022

Cirilo Reyes

Bakersfield Ca, United States Minor Outlying Islands

Antonio was extremely helpful and texted us throughout the process of picking us up, we thought we would miss our ride but Antonio knows that schedules don't always go according to plan

I travelled with teenagers

11 / 18 / 2022

Michael

Birmingham, Al, The United States

Driver was great. He was there on time and was very friendly.

I travelled with teenagers

11 / 15 / 2022

Melanie Volker

Howell Nj, United States Minor Outlying Islands

Staff was amazing, disappointed with the facility.

11 / 13 / 2022

Anonymous

United Kingdom

Taxi on time and driver courteous, but he was holding his mobile phone while driving at one point, which made me feel unsafe.

All our drivers are professionals who respect driving regulations. We will ensure that this continues to be a priority. Likewise, we appreciate and take note of your comments with a view to further improvement.

I travelled by myself

11 / 10 / 2022

Jon Cordova

Ennetbaden, Switzerland

Prompt on time and the car was clean, and the driver was exceptionally friendly.

I travelled by myself

11 / 08 / 2022

Jon Cordova

Ennetbaden, Switzerland

Was a plus to have the driver use WhatsApp to keep in contact with me once we landed at FCO. The car was clean and the driver friendly.

I travelled by myself

10 / 28 / 2022

Roger

United Kingdom

Our flight was early so had to wait a few minutes but Antonio was then superb. Friendly, a great driver and extremely helpful to get us into our B&B!

I travelled with my partner

10 / 26 / 2022

Kevin

Spain

The taxi was easily booked and information confirmed immediately. The taxi arrived early and made himself known. The driver confirmed our names and destination. Excellent service which I thoroughly recommend.

I travelled with my partner

10 / 23 / 2022

Andersen

United States Minor Outlying Islands

I have a transfer in Milan, Italy. When I got out of the plane around 7am my phone was on airplane mode. The provider sent me a message at 7am. I got out of plane and got my luggage and I was at the meeting point at 8:10am. I did not find the driver and asked the other drivers to call the number of the provider on the email, because did not work on my phone. The phone was not a working number. I asked for refund but they said the driver was there and they sent me pics proving he was there.

We are sorry you were unable to contact the driver before he left. We hope to be able to offer you the service another time.

10 / 21 / 2022

Jennifer Bryant

Cincinnati ,

Awesome

I travelled with my partner

10 / 21 / 2022

Tarak Patel

The United States

I truly liked the service. I also appreciate your team going out of there way to change my airport pickup time from my hotel in Rome. I am going to reckoned your service on TripAdvisor and to all of my family and friends. 5 Star service from beginning to end. Thank you again!

10 / 20 / 2022

Bruce

United Kingdom

Driver contacted me the night before to confirm arrangements. Arrived early and got us to airport on time. Dropped us off next to check in desk. Couldn’t fault service. Driver on outward journey from airport was also excellent

I travelled with small children

10 / 19 / 2022

Jennifer Bryant

Cincinnati ,

Wonderful service!

I travelled with my partner

10 / 18 / 2022

Mark Swanepoel

Cape Town, South Africa

Our driver was in time waiting for us and was very friendly. Everything went smoothly

I travelled with friends

10 / 18 / 2022

Anthony

London , United Kingdom

Excellent service. Extremely friendly and helpful. Highly recommend.

I travelled with teenagers

10 / 17 / 2022

Joseph Camilleri

Sonoma California , United States Minor Outlying Islands

Mauricio was fantastic! Friendly, knowledgeable and professional! Went out of his way to get us another transfer with Civitatis.

I travelled with my partner

10 / 14 / 2022

Felix Tkachenko

New York , The United States

Very disappointed with your service! On October 14th the driver never showed up. After numerous calls and emails to the office, 20 min later we were informed that the driver had been stopped by police, and the the driving service had no other driver to send to us. In the meantime, we had to travel from Rome central to FCO!!! Hopefully the money return process will not be painful!!

We have confirmed this situation and our local supplier regrets that it was not possible to provide this service. We have proceeded to refund your reservation in full. We apologize for the inconvenience.

I travelled with teenagers

10 / 14 / 2022

James

United States Minor Outlying Islands

Driver was 25 minutes late. Had to call service and wait for call back to locate him.

We have confirmed that the driver was in police control. It is worth mentioning that Rome has many police controls at the entrance of the airport. We are sorry for the waiting time.

I travelled with teenagers

10 / 11 / 2022

Euan

Norwich , United Kingdom

All fine polite driver and on time

I travelled with friends

Showing 1-20

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