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Transfers in Rome

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

Type of traveler

Person traveling alone (628)

Couple (1973)

Group of friends (1836)

Family with small children (1119)

Family with adolescent children (1875)

Vehicle type

private (21867)

shared (1357)

See only reviews with text

10 / 07 / 2022

Todd Wheeler

Saint Cloud, The United States

Professional and courteous, this is our third transfer with Civitatis, and all have been excellent!

I travelled with my partner

10 / 05 / 2022

Jose Blanco

Miami Beach,

On time, easy pick up and drop off, highly recommend.

I travelled with my partner

10 / 03 / 2022

Elizabeth

Dallas , United States Minor Outlying Islands

On time, fast and safe transfer. no problems!!!

I travelled with friends

09 / 28 / 2022

Jennifer

United States Minor Outlying Islands

He was prompt and professional! What more could I ask!

I travelled with friends

09 / 27 / 2022

Fidelis Cabreira De Paula

São Fidélis , Brazil

Excelente super pontual Translate this opinion into English.

Excellent super punctual Opinion translated. Show original.

I travelled by myself

09 / 25 / 2022

Anonymous

Rome , Italy

Transfer. Driver was late. Car was in poor condition and drove vey aggressively.

Occasionally there may be delays due to traffic, although this is not the norm. We are sorry if this has caused you any inconvenience. We will keep an eye on the service to confirm that it is running smoothly.

I travelled with my partner

09 / 25 / 2022

Abdiel Morales

Panama, Panama

Great, service, very profesional and on Time.

I travelled with teenagers

09 / 23 / 2022

David Yakobashvili

United States Minor Outlying Islands

Couldn’t find the driver. Called first 2 phone numbers in the email and couldn’t even find my reservation. Finally they did when I called provider number at the end of the email.

We have confirmed that the driver was waiting for you on time at the indicated meeting point. Upon receiving your call, they finally managed to find you. We are glad to hear that the service was provided successfully.

I travelled with my partner

09 / 18 / 2022

Santiago Chiquinho

Banfield, Argentina

No llego a la hora estipulada. No podía perder por lo que me tuve que ir. Lo pedí para las 4.30 y eran las 5 y todavía no había llegado. Nos tuvimos que subir al próximo tren al aeropuerto.

Sentimos que no se te proporcionara el servicio como estaba previsto. Los responsables oportunos ya están al tanto de la situación para velar por que no se repita de nuevo. Se ha efectuado el reembolso correspondiente.

I travelled with teenagers

09 / 13 / 2022

Elaine Paffett

Harlow, United Kingdom

Waiting for us when we were ready got us to airport safely and in plenty of time even though morning traffic was bad Would absolutely use you again thank you

I travelled with friends

09 / 12 / 2022

John Smith

Clarence Town , Australia

Excellent service. Highly recommend using.

I travelled with my partner

09 / 11 / 2022

Delores Fielder

United States Minor Outlying Islands

Driver was timely but not very friendly or helpful Seemed very crabby and curt

I travelled with teenagers

09 / 11 / 2022

Patrick Manley

United Kingdom

Pick up booked and confirmed for 4.30pm by civitatis in an email. . No driver arrived. When I rang to enquire I was advised that the pick up time was 8.30 (after my flight was due to depart). I had to arrange my own taxi pick up from my hotel

We have confirmed that the driver was confused about the pick-up time and that is why the service could not be carried out. We are sorry for any inconvenience caused. A refund has been arranged.

I travelled with my partner

09 / 11 / 2022

Geoff

United Kingdom

Badly let down by precooked taxi not arriving for return trip to airport. Still awaiting response from company and repayment of money would not recommend

We have corroborated that the driver waited for you for more than half an hour at the door of your accommodation. They called you and contacted the hotel, but were unable to reach you. No refund is possible in this regard.

I travelled with my partner

09 / 09 / 2022

Elaine Paffett

United Kingdom

Waiting for us as soon as out of air port very polite very helpful

I travelled with my partner

09 / 08 / 2022

Delores Fielder

United States Minor Outlying Islands

Friendly, courteous and helpful

I travelled with friends

09 / 04 / 2022

David

Edinburgh , United Kingdom

Driver should have had hands on steering wheel throughout journey

We only work with professional drivers who respect the rules of the road. We have already passed on your comment to ensure that this remains the case.

I travelled with friends

09 / 01 / 2022

Anonymous

Boston, The United States

The driver didn’t show up and told us to take a taxi.

We have confirmed that this transfer service did not take place. We apologize for any inconvenience caused. A full refund of your booking has been processed.

I travelled with friends

09 / 01 / 2022

Annika

Estonia

Very polite driver, very clean car.

I travelled with my partner

08 / 24 / 2022

Marios Michael

Nicosia, Cyprus

i need my money back the taxi never come to pick my family and i lost the plane

We have confirmed that the driver was at the meeting point on time. He tried to call you several times, but finally could not reach you. We regret this situation.

I travelled with friends

Book the transfer service

Private Shared

8.13

21,866 reviews

9.61

1,357 reviews

234,113

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Transfers in Rome

8.13

9.61

234,113

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